Satisfaction Guarantee


We offer a full satisfaction guarantee on all of our wines. If you’re ever not satisfied with any of the wines from the Wine Club, just contact us and we'll notify the licensed retailer in your state to send you a replacement, no questions asked (subject to applicable laws of the retailer's state).

In the event that your shipment suffers damage in transit, please contact us for a replacement. Please don’t attempt to ship any wines back to us.

If you wish to suspend or cancel your Wine Club shipments, please contact us. Note that an order already in progress can’t be stopped or refunded, so your membership will be cancelled before the next scheduled shipment.
© The New York Times Company and © Global Wine Company, Inc. NYT Wine has chosen Global Wine Company and its panel of experts to select the wines and operate the club on our behalf. The Wine Club is operated without the participation of the Times wine critics or other members of the newsroom. All wine sales are made by a licensed retailer in compliance with state laws and the licensed retailer assures all involved that it fully complies with all states laws applicable to it. All credit card payments will be facilitated by Global Wine Company, Inc., located at 1401 Los Gamos Dr. #220, San Rafael, CA 94903, with the exception of orders shipped to Texas, which will be sold by Texas licensed Winery ITO Wines, LLC, located at 16760 Hedgecroft Drive Suite 608, Houston, TX 77060 Phone:(707) 234-4747. Due to state laws, wine can be purchased only by adults 21 years and older. See shipping policy for states served.